SAM Coverage
Lifts & Ropeways
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The Payments Revolution
In October 2015, the U.S. begins the switch to EMV credit card technology, which means greater fraud protection and wider acceptance of mobile payments.…
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A Wild and Crazy Year
It was the anti-Goldilocks year: too warm or too cold; too little snow, or too much. Yet many areas enjoyed record or above-average seasons.…
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Industry Reports
VAIL RESORTS TO ACQUIRE PERISHER… POWDR ACQUIRES PRODUCTION COMPANY… CSU LAUNCHES ONLINE SKI MANAGEMENT CERT… B.C. DEVELOPS CLIMATE CHANGE ACTION PLAN… PARK CITY APPROVED…
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Speak-Out :: The e-Commerce Challenge
SPEAK-OUT :: THE E-COMMERCE CHALLENGE ISSUE May 2015 AUTHOR Jonathan Davis VOLUME 54-3 PAGE 16 SUBJECT Opinion In response to “The eCommerce Wait Problem”…
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Living with Older Machinery
All it takes is TLC, planning, and an understanding of how machines work. A short while ago, my wife went to the local health…
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Masters of Festivities
As BBQ fans and winter resorts know, summer and fall are a great time to party. Who doesn’t love a festival? For guests, it’s…
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Peaks and Placebos
Establish expectations for a great experience, and that’s just what customers will have. I’m not sure when or where I first heard about placebos,…
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The Lessons of Snowboarding
Three years ago, an NSAA report incited a flood of “snowboarding is doomed” articles. Today, the future looks brighter. As a 31-year-old snowboarder in…
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The Balsams Rising
The return of this Grand Resort proves all things old can be new again. If you were starting from scratch to design a resort…
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Beginner Moves
What does it take to adopt terrain-based learning? It’s a question that even experienced skiers and snowboarders might ask themselves on a holiday weekend,…