SAM Coverage
Lifts & Ropeways
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Brent Noren
Operation Manager, Big Powderhorn Resort, Mich. Age: 27 Education: Gogebic Community College (Ski Area Management program) First job in industry: Ski &…
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Mountain Spy May 2015 Ski Safety
ISSUE May 2015 AUTHOR Elizabeth Eren VOLUME 54-3 PAGE 48 SUBJECT Customer Service In this month’s Mountain Spy, we address an idea…
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What to Say, How to Say It
Communications after major events must be handled with utmost care. Not long ago, resorts released information regarding bad news events only grudgingly, if at…
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Job Safety Training
Plan and prepare now for autumn training programs. A lack of training often causes or contributes to on-the-job accidents. While it can be hard…
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Pricing Summer
Pricing summer activities is the season’s hardest task. After another mediocre winter, resorts are happily turning their attention to summer. And if winter does…
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Industry Reports :: July 2015
U.S. SKI TEAM TO MANAGE NASTAR… SEASON’S VISITS DROP TO 53.6 MILLION… HEAVENLY SUMMER PLAN WINS APPROVAL… PEOPLE… OBITUARIES… CORRECTION: MUELLER LIFTS LIVES U.S.…
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Vail Bumps Minimum Wage to $10
SAM Magazine—Broomfield, Colo., July 2, 2015—Vail Resorts is increasing its minimum wage for entry-level positions to $10 an hour. Effective Sept. 26, the pay…
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Tamarackâs MTB Ops, Summer Activities Spinning Again
SAM Magazine–Donnelly, Idaho, July 2, 2015–Tamarack Resort will restart its mountain bike operation, which hasn’t been running since 2007, on July 4. But instead…
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Construction Site :: July 2015
Resorts are adding a variety of summer and winter facilities to keep guests satisfied and eager to return for more. SNOWBIRD, UTA new, two-story,…
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Rebirth of a Resort
Detroit Mountain was closed for a decade before a local non-profit found the will (and funds) to bring it back to life. The quote…