The Voice of the Mountain Resort Industry  |  Est. 1962

SAM · The Digital Edition

September 2003

16 articles

In This Issue

  • Industry Reports

    Wachusett Wins…Sort Of. $2.9 Million Awarded in Snowboard Accident. Tamarack Scales Back. Crested Butte Still Looking. Stowe Expansion Approved. Casualties on U.S.…

  • From the Top Down

    It takes complete buy-in from every level to attract and retain new customers. Here’s how four resorts have found success.

  • Worst-Case Senario

    A look at a mass casualty incident drill at Timberline Lodge in Oregon.

  • Adding Some International Flavor

    Hiring international employees has its charms and its pitfalls. Mount Bachelor experienced both has decieded it’s not for everyone.

  • The Future is Wireless

    Imagine integrating every resort system into one seamless, wireless function. Imagine no more, the future is now.

  • Success by Design

    More and more areas are committing more effort and budget to revamping beginner terrain. Here are a few ideas.

  • An Oasis in the Mountains

    Salomon’s Oasis Demo program was a big hit at resorts last season.

  • At Your Own Risk

    Two recent court cases show that inherent risk is still alive and well.

  • Keeping Track

    GPS units are lightweight, easy-to-use, hand-held and have a variety of practical uses for winter resort operations.

  • Caught in the Net

    Are your on-line marketing efforts helping or hurting?