The Voice of the Mountain Resort Industry  |  Est. 1962

SAM Coverage

Marketing & Sales

  • Weather Trumps All

    One thing’s for sure about this winter: there’s nothing normal about it anywhere. Weather extremes—-record snowfall in the Pacific Northwest and Colorado and the…

  • Dish It Out

    When it comes to serving food, are we falling short? You stagger into the lodge after a morning of epic powder riding. Coated head…

  • Wind Power: Cloudy Forecast

    Fresh criticism of renewable energy certificates shows that when it comes to acting green, few things are black and white. Some 55 ski area…

  • Getting Personal

    Build great relationships with your best customers. Studies show that it costs six times as much to attract a new customer as to retain…

  • Extreme Season Ends Well

    It’s no surprise-wherever and whenever the weather cooperated, skiers and riders turned out en masse. Cupid shot an arrow straight through the heart of…

  • Video Marketing: This Season’s Hottest Trend

    With high-speed internet becoming more accessible than ever before, video viewing is a great way to connect with customers. YouTube is practically a household…

  • Pipe Dreams

    Ductile iron is a great way to combat pipe erosion. Over the past 40 years, most snowmaking systems have employed steel pipe to get…

  • Industry Reports :: September 2007

    FINAL SKIER VISITS DOWN… SALE OF CANYONS IN DISPUTE… CNL ON THE MOVE… HIDDEN VALLEY SOLD… ALPINE MEADOWS SOLD… RUSSIA TO HOST OLYMPICS… PEOPLE……

  • Mountain Spy :: September 2007

    For this edition of Mountain Spy, our 007 Liz Eren quierd areas in regions where the weather was less than cooperative last year to…

  • Seeing Eye to Eye

    It’s an age old tale: The marketing and operations departments juts don’t seem to understand each other. But, it doesn’t have to be that…