SAM Coverage
Author: Donna
-
Publisher’s Memo :: March 2024
Interest in Growing In a recent SAM reader survey (our deep thanks to those of you who participated), an astounding two-thirds of you identified…
-
How Does That Make You Feel?
Emotional engagement, a new guest experience research frontier. Emotion is the new frontier in guest experience research and management. Resorts, and businesses of all…
-
Idea Files :: March 2024
A toolbox makes the perfect housing for an on-mountain phone. PHONE IN A TOOLBOX About 10 years ago, the housing for the phone in…
-
ECO TIP :: Soil Restoration for Biodiversity — and Carbon Sequestration
Copper’s carbon sequestration study brings a diverse range of benefits to the ecosystem—for not much more than the cost of lunch. An ongoing…
-
Safer Slopes
Bystander intervention skills help staff speak to reckless sliders. I asked a group of staff on a recent trip to their ski area how…
-
New Products :: March 2024
New tech and equipment to consider. SNOW LOGIC RAPID FIRE AUTOMATION TECHNOLOGY Snow Logic has developed a patented wireless, battery-operated, solar-charged, cloud-based snowmaking automation solution:…
-
Mountain Spy :: March 2024
A topic for our times—”Do you allow backpack speakers?”— from two perspectives: a lover and a hater. There are many polarizing topics in the…
-
Can We Still Count on Christmas?
Is Christmas week still the best benchmark for the season? December and the all-important Christmas holiday period were a bust for many North American…
-
On the Road :: March 2024
SAM stops by the NSAA Western and Eastern Confrences. NSAA WESTERN CONFERENCE, Keystone Resort, Colo., Jan. 17-19 The NSAA Western Conference drew more than…
-
News and Views :: March 2024
Union rules, Ski California’s safety guide, a resort/public library partnership, a “Speak-Out” from Steve Wright, and more. A HAPPIER UNION? By Peter Oliver In…