SAM Coverage
Lifts & Ropeways
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Mountain Spy :: January 2021
A family would like to start skiing this winter. The Question: My family and I would like to start skiing this winter. We’ve…
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New Products :: January 2021
A collection of new products for several different aspects of resort operations. PISTENBULLY SNOWSAT MAINTAIN SNOWsat Maintain is the new digital tool developed…
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A Gem Worth Fixing
New ownership, a dedicated crew, and a sustainable vision have Saddleback Mountain primed for success after a 5-year closure. After a tumultuous five-year…
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Idea Files :: January 2021
Resorts have crafted a variety of DIY solutions to Covid challenges, such as the mobile signage and temporary walls we describe here. Plus, we…
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Snowsports Instruction Revisited
The pandemic hastened positive changes to how snowsports schools operate. Winter 2020-21 has invited revisions to the way snowsports schools operate on a…
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Brandemic
Communicating uncomfortable change can actually be an opportunity to enhance your resort’s brand. Sick of it. We’re all damned well sick of all…
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Down But Not Out
While Covid put a lot of new lift installations on hold, our annual lift construction survey shows several independent areas moved forward with their…
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Smart Service Delivery
The I.T. department can thrive with the proper systems and lines of communication in place. This article is the second in a series…
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2020 Elections Bring Change to Resorts
The Biden Administration will act quickly to focus on the environment and bring greater predictability back to Washington. The state and national elections…
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News and Views :: January 2021
Social listening, 2020’s top headlines, supplier news, and more. DON’T MIND US, WE’RE JUST LISTENING SAM partnered with customer insight and analytics…