The Voice of the Mountain Resort Industry  |  Est. 1964

SAM Coverage

Category: Uncategorized

  • Greasing the Gears

    Greasing the Gears

    When the necessary elements align, downhill bike parks can take off. In the past decade, mountain biking’s growing popularity has pushed many ski areas to add it…

  • Tech Uplift

    Tech Uplift

    These four resorts are modernizing their tech stacks, softening internal resistance to create experiences with less friction. “Update! We upgraded our POS, so it plays…

  • Getting Trails Ready for Winter

    Getting Trails Ready for Winter

    It pays to do work during the summer so trails can open with less snow come winter. In the last decade or so, no…

  • Dressing for Success

    Dressing for Success

    Rental outerwear can improve the guest experience and the bottom line. The relatively small rental apparel market seems poised for growth. Resorts in the…

  • The Dos and Don’ts of Flash Sales

    The Dos and Don’ts of Flash Sales

    How to create urgency and FOMO, drive volume and revenue, and make your customers pay more attention. There are a couple of universal truths…

  • The Challenges  of Selling Summer

    The Challenges of Selling Summer

    Guests really enjoy summer in the mountains. So why don’t they return more often? Summer operations offer ski areas many benefits, including a reduced…

  • Coming Home

    Coming Home

    A Colorado GM looks back at the Pennsylvania mom-and-pop where it all began, sees what’s changed, and appreciates what hasn’t. Ryan Schramm, General Manager,…

  • Letter to the Editors :: July 2025

    Letter to the Editors :: July 2025

    In response to “The Child Care Gap,” May 2025, SAM I’m so grateful to writer Annie Fast for taking the time to research and…

  • What Over Industrialized Skiing Gets Wrong

    What Over Industrialized Skiing Gets Wrong

    What “Big Glisse” gets wrong. I first realized industrialized skiing was in trouble when the ink on my business cards as a Skiing magazine…

  • Mountain Spy :: July 2025

    Mountain Spy :: July 2025

    The Spy asks: “I have an infant. Can I bring her on the chairlift?” Ski resorts often tout their family-friendliness and multigenerational appeal—and the…