SAM Coverage
Author: Olivia
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Reaching Ski Clubs
A look at how ski areas can market to the 2,300 ski clubs listed in the United States, which are not unionized and remain…
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Hard Facts To Reduce Accidents
A survey conducted at Mount Snow, Vt., detailed young skiers’ knowledge of fatalities and how it affected their skiing. Results showed that skiers who…
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Customer Service: The ” R ” Word
A look at the subject of refunds: when to give them out and when not to. Examines how employees should be empowered to decide…
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Impacts Of Recession? It Depends!
The ski industry in regions hardest hit by the recession are posting the best returns of the season. It seems that weather and capital…
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Propane: It’s A Blast!
Deep Sierra snows in California this winter meant a surge in propane explosions and resultant fires, including serious ones at Kirkwood and Mammoth. A…
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Checklist For Lift Buying
Ski area lift buyers can create lists and charts to compare manufacturers’ lifts. A checklist for potential lift buyers to use in forming a…
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Fair Market Value
The law requires that the Forest Service(USFS), as a landlord to a ski area, receive a fair return on the fair market value of…
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Thinking Outside The Box
A profile of Burt Mills of Sunday River, Maine. Mills, considered one of the more knowledgeable area managers in the industry, is currently vice-president…
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Save Energy / Earn Money
Utility companies across the country are offering money to commercial customers who save energy. Article includes a listing of energy-efficient incentive programs and a…
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Quality Assurance
A commentary on proposals before the Colorado Passenger Tramway Safety Board (CPTSB) on quality assurance for lifts. Authors appeal to the board to follow…