SAM Coverage
Author: Olivia
-
A New View of Guest Services
Organizing guest services and broadening responsibilities keeps employees invested and guests happy. When you think of the term “guest services,” odds are you think…
-
Idea Files :: September 2014
Two trailers and a cat-turned-DJ are the latest great ideas from resorts. GOING UP Holiday Valley, N.Y., wanted a mobile work platform, one to…
-
Industry Report :: September 2014
SUNAPEE WINS RIGHTS TO LAND IN COURT DECISION… BLACKJACK AND INDIANHEAD MERGE… PAJARITO TRANSFERRED TO LOS ALAMOS COUNTY… MOUNT BALDY FOR SALE… FAIRBANK GROUP…
-
Top Tips for Grooming
SAM turned to some experts for their top 5 grooming tips. With winter snowmaking and grooming operations fast approaching—for a select few, perhaps within…
-
Doing Well by Doing Right
A clever coupon system makes it a snap for charities and resorts to profit from donation requests. It’s a blizzard that can roar in…
-
Online Video Liftie Training
A new tool for lift operations aims to streamline the steps and modernize the process. Many lifties may be bumping chairs mainly for the…
-
A Financial Snapshot of Small Areas
Small ski areas on the East Coast and in Canada provide a glimpse into operations-driven business. “Benchmarking is the process of comparing one…
-
Are You Snow White or Faux Green?
A new system to test your productivity and energy use during snowmaking can lead to big savings. The snowmaking process has evolved from…
-
The Talent Within
Training terrain park staff to become future leaders can be a no-brainer. Disney should build terrain parks. Then we all could go to…
-
Racing Into Diversity
Pats Peak embraces all markets, which is good for the bottom line. The story was buzzing along from skier to skier faster than…