The Voice of the Mountain Resort Industry  |  Est. 1964

SAM Coverage

Author: Olivia

  • Little Areas That Could

    There’s a lot happening at four smaller Maine hills. As the 2013-14 season begins, four Maine ski areas—Mt. Abram, Bigrock, Black and Camden Snow…

  • Remote Control of Lifts

    Modern communications have made remote operation of lifts much easier. But that’s no excuse for taking it for granted. Operating a chairlift has become…

  • Mountain Spy :: January 2014

    In this month’s Mountain Spy, we tackle what is becoming a controversial subject–uphill traffic. But this is a test of customer service. Whether the…

  • Blue Pages :: January 2014

    CANYONS AVY SUIT HOLDS MANY LESSONS… SNOWMAKING WITH BALLS… HEAVENLY ADOPTS NEW ZIPLINE RULES… INTRAWEST FILES FOR $100 MILLION IPO… AND SHOWS INTEREST IN…

  • Idea Files

    A brake pump, a loading guide, and the winner of the Best Idea File of 2013. EXTEND-O-HANDLE “This was a brainchild of the entire…

  • Sochi, The Prequel

    Russia’s Winter Games has deep North American roots. Sochi, Russia, won the bidding for the Olympic Games in July 2007. But the effort had…

  • An Ounce of Prevention

    Conveyor lifts have fast become the workhorses at mountain resorts. Servicing them before the season will prevent downtime and headaches. With more and more…

  • Driving Employee Engagement

    Keeping employees motivated and enthusiastic will increase retention and add to your bottom line. The latest Gallup “State of the American Workplace” survey, released…

  • Rescue Me

    The National Ski Patrol has been through years of turmoil. Can it be saved? Say you’ve just met someone at a party, and they…

  • Picture This!

    As Disney and Vail have learned, offering guests the chance to share special moments at your resort can pay off big. For a summer…