The Voice of the Mountain Resort Industry  |  Est. 1962

SAM Coverage

Author: Donna

  • High Flying Brand Ambassadors

    High Flying Brand Ambassadors

    Sponsoring athletes makes a lot of sense for both resorts and the talent, especially when the relationship is managed well.   Ski areas choose…

  • The Long View

    The Long View

    Retiring NSAA president Michael Berry talks about the past, present, and future of the industry he’s served for more than 50 years. Michael Berry…

  • We Teach People

    We Teach People

    Improving the first-time experience for would-be skiers and riders requires a concerted effort across a resort.   The all-important role that ski and snowboard…

  • Get In, Get Out

    Get In, Get Out

    Leading rental shop practices for handling newcomers to skiing and riding.   The rental process and its many steps—paperwork, standing in lines, boot fitting,…

  • Attending to Your Attendants

    Attending to Your Attendants

    There’s more to the lift attendant’s job than simply loading chairs. Here are several training and educational tips to cover all the bases. Lift…

  • Construction Site :: September 2017

    Construction Site :: September 2017

    Lift upgrades, lodge expansions, and mountain bike projects are underway at resorts across North America. SNOW VALLEY, CA Snow Valley is investing more than…

  • Idea Files :: September 2017

    Idea Files :: September 2017

    A cat track rotisserie table is this month’s featured innovation.   TRACK ROTISSERIE TABLE Summer maintenance on snowcat tracks can be a time-consuming and,…

  • Publisher’s Memo :: September 2017

    Publisher’s Memo :: September 2017

    Working the Olympic Angle. Working the Olympic Angle Winter sports will receive a shot in the arm this winter when NBC hosts a website…

  • New & Views :: September 2017

    New & Views :: September 2017

    Season’s pass developments, NSAA priorities, supplier news, and more. HARD TO PASS UP We’ve had a short breather since the last round of ski…

  • The War Within

    The War Within

    A war for talent is raging, and it’s the one inside your organization that matters most. To many, the competitive aspect of talent management…