SAM Coverage
Author: Katie Brinton
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Pleasing the Planners
The recipe is simple: Happy moms = return guests. Here’s how some resorts accomplish just that. I have been a nanny off and on…
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SIA 2014 Editor’s Picks
SAM editors cruised the trade show floors of the SIA Snow Show to find new products for both employees and guests. The 2014 SIA…
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Leaving Breadcrumbs
Good resort signage programs should be cohesive and comprehensive, leaving little room for guests to be confused. Imagine arriving at a third-world airport and…
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One Big Happy Family
After years of tweaking, Mt. Hood Meadows has refined its approach to newcomers with great success. After years of product development, process improvement, and…
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The Modern Maintenance Shop
Efficiency is still Rule #1 for maintenance shops. Eight years ago I wrote an article on vehicle maintenance facilities for SAM that included design…
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Global Learning
A sampling of best resort practices from around the world. There are nearly 2,000 ski resorts in the world. Like a snowflake, no two…
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Speak Out :: Meaningful Action on Climate Change is Free
The ski industry, because it is fun, popular, beloved, pressworthy, and an economic engine in many states, has political power, the use of which…
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Industry Reports :: March 2014
INTRAWEST HOLDS IPO… WOLF MOUNTAIN SOLD… SIA RETAIL NUMBERS SHOW HOLIDAY STRENGTH… OBITUARY… PEOPLE… SUPPLIER NEWS… CORRECTIONS INTRAWEST HOLDS IPOIntrawest Resorts Holdings, Inc., which…
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Managing Uphill Traffic
With the growth in uphillers, prudent policies and ample communication can reduce risks for all involved. While most skiers and riders take the traditional…
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How to Finance the Future
A trail guide for traversing an avalanche of debt. As the country’s economy began to shovel out from under the avalanche of debt that…