The Voice of the Mountain Resort Industry  |  Est. 1964

September 2013

2358 reads   RAISING THE BAR When it comes to looking after our littlest guests, there are many ways to keep them, and the parents, happy. ICY GLASS CEILING Mountain operations have typically been a male-dominated world. But that is…

 

  • RAISING THE BAR

    When it comes to looking after our littlest guests, there are many ways to keep them, and the parents, happy.

  • ICY GLASS CEILING

    Mountain operations have typically been a male-dominated world. But that is changing as women make their way out of the offices.

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  • WHY IS CHANGE HARD?

    The second profile in our terrain-based teaching series. Here we take a look at how Jay Peak converted employee culture.

  • IN THE BAG

    Air bags are providing year-round entertainment at resorts. Are they right for you?

  • BY THE NUMBERS

    Jiminy Peak and its sister area Cranmore are making more snow earlier while cutting expenses. Here’s how they do it.

  • ALT GOLF

    Disc and miniature golf are experiencing a renaissance.

  • CONSTRUCTION SITE

    Resorts were busy this summer with improvements.

  • IDEA FILES

    A work platform for lifts, snowboard clipboards, and trees as fencing are the latest and greatest ideas from resorts.

  • ON THE ROAD

    MSAA Summer Meeting, August 2013… Terrain Park Task Force, July 2013… Kässbohrer Factory Opening, July 2013… Tahoe Media Appreciation Day, August 2013

  • SPEAK OUT :: DOES VICE STILL SELL?

    John Fry, former editor of Ski and Snow Country magazines, responds to an article in our July 2013 issue of SAM.

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  • INDUSTRY REPORTS

    BOYNE AND CROSSHARBOR TEAM UP… PEOPLE… SUPPLIER NEWS

  • CREATIVE STAFFING

    Technology is not a panacea when it comes to scheduling, but it can often help.

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  • IT’S PARTY TIME!

    Birthday parties can be a good source of income–and promotion–if the nearby pool of kids is big enough.

  • GOING DIGITAL

    Computerizing accident reports helps ensure that records are complete.

  • MOUNTAIN SPY

    In this month€™s Mountain Spy, there were two stand-outs and several more that were almost perfect. Of course, there were a few that were subpar, proving once again that the employees answering the phone can make or break developing customer loyalty.

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  • BLUE PAGES

    WHO WILL CONTROL PARK CITY RESORT?… HOW TO FINANCE THE FEEDERS?… THE BATTLE OVER BELLEAYRE… CALIF. PUTS A KINK IN ZIPLINE BUSINESS… A PLETHORA OF PASSES… EVOLVING TERRAIN PARK MANAGEMENT

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