The Voice of the Mountain Resort Industry  |  Est. 1964

SAM Coverage

Category: Uncategorized

  • Finding Fraud

    Finding Fraud

    Credit card scams are on the rise, forcing many ski areas to learn how to recognize and manage fraudulent purchases. Online sales, cashless systems, and…

  • Mountain Spy :: November 2023

    Mountain Spy :: November 2023

    A question on emotional support animals. THE QUESTION: “CAN MY EMOTIONAL SUPPORT CAT RIDE IN MY BACKPACK WHILE I SKI?”   Legal requirements for…

  • On the Road :: November 2023

    On the Road :: November 2023

    Photo galleries from a busy fall of events around the country. MIDWEST SKI AREAS ASSOCIATION, GRAND GENEVA RESORT & SPA, WIS., AUG. 13-16 The…

  • New Products :: November 2023

    New Products :: November 2023

    Hard goods, soft goods, software, and light shows.   STEEP MANAGEMENT: ARENA SLOPEMANAGEMENT New to the North American market, ARENA SlopeManagement is a geospatial software…

  • News and Views :: November 2023

    News and Views :: November 2023

    Discussion on Kottke/Demographic Report, INdy XC Pass, and more. KOTTKE END OF SEASON AND DEMOGRAPHIC REPORT: BEHIND THE NUMBERS  By Rick Kahl NSAA’s Kottke/Demographic…

  • Publisher’s Memo :: November 2023

    Publisher’s Memo :: November 2023

    In this issue… FINDING INSPIRATION This past March, I spent the day with the good people at Pats Peak, N.H. During lunch with the…

  • At Your Own Risk

    At Your Own Risk

    How does personal accident insurance work, and is it changing the risk and liability game at resorts? Ever since the emergence of lift-serviced skiing about…

  • Mountain Spy :: September 2023

    Mountain Spy :: September 2023

    Hiking at a resort. THE QUESTION: “My family wants to come hike at your resort, but we’re pretty inexperienced. Do you have any advice?”…

  • State of the Unions

    State of the Unions

    Ski areas focus on improving relations and benefits as more employees seek to leverage collective bargaining.  The number of U.S. ski area employees, namely…

  • The Age of the Employee

    The Age of the Employee

    Resorts look to housing, increased wages, and even wellness benefits to bridge lingering post-Covid staffing gaps. After three tough years of Covid, the winter ski season…